Hillol
Islam will go to his workplace in Rampura from Kalyanpur. While getting
prepared, he calls motorcycle using a ride sharing app from home. Motorcycle
appears in three minutes. This job holder takes the help of Google Maps to
avoid traffic jam. But at the end of the ride, he faces problem while paying
the bill for not having change. Meanwhile, he does not have money in bKash
also.
While
thinking about how he will pay the fare, his bank app comes to his mind. On the
spur of the moment, he transfers money from his bank account to bKash account
through app. Later, he pays the fare through bKash.
Not
only Hillol Islam, city dwellers are using different types of apps to make
everyday life easier. App users are saying, “We are getting many different
types of services through apps. As a result, time, money and labor are being
saved. With the touch of technology, change has come in the lifestyle of urban
residents.”
When
asked about this, Ministry of Post, Telecommunication and Information Technology,
Mustafa Jabbar, told the Prothom Alo, “Worldwide digitalization starts from
mobile phone. The trend has also started in Bangladesh. Government has the plan
to provide all types of services through app.”
Mentioning
that 900 types of services can be directly provided to general people through
app, the minister also said, we are working on this issue at the government and
non-government sectors. If 5G comes, there will be a seminal change in the
field of services through app.
Hillol,
who uses various types of apps, told the Prothom Alo, “Earlier I had to wait
for long time on the bus stand to go to office. Either I had to get on an
overcrowded bus or take a CNG-run auto rickshaw following a hard bargain to
settle the fare. Now transport vehicle can be hired from house through app. For
this, expenditure has also been decreased.
Urban
dwellers are being dependent on apps for different work, including hassle-free commute,
reduction on the stress of traffic jam, easy banking service, home delivery of
foods, shopping and learning language.
The
reporter talked to at least 30 city residents of different ages about the usage
of app. They said, “App has made city life easy.” Private bank officer, Mohsena
Chowdhury, said about how life has become easy now. She said, “My daughter
persisted that her friends would be invited at home on her birthday. But she
did not get leave from office.” When she was working with an upset mind thinking
what she would tell her daughter, one of her colleagues came up with the
solution. Mohsena instantly downloaded a food’s home delivery app and ordered all
the favorite foods of her daughter and her friends.”
S
M Ashraf, CEO of the mobile phone-based app developer, said, “The rate of
smartphone and internet usage among people is increasing. As a result, the use
of mobile apps is also increasing. Positive change has come in the service
sector.
While
searching, it has come to be known that there are thousands of necessary apps
including travel, education, health, traffic congestion, security, reading
books, entertainment and fashion. Of these, some apps have been developed to
provide services only to city people.
M
A Mobin Khan, Managing Director of app developing organization Ethics Advance
Technologies Limited, said that keeping the demand of app in their knowledge,
they have started to provide services to government and private organizations
through apps. He further said, “Around 99% of the family members in this
country are using mobile phones. For this reason, various organizations are
moving towards giving services through apps. In the next five years, most of
the services will be through apps. The touch of this change is becoming visible
in big cities already.”
But
Chief Executive Officer (CEO) of MCC, S M Ashraf, putting a warning for the app
developing companies, said that many apps contain various types of user
information including name, cell phone number and e-mail ID. For the safety of
the customers, they will have to be aware of such information not being
mishandled.
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